Your selections:
Examining the interrelationships of relationship quality, customer loyalty and cross buying behaviour in the Hong Kong retail banking industry
Mediating role of relationship quality in online services
- Keating, Byron W., Alpert, Frank, Kriz, Anton, Quazi, Ali
Power, resource dependencies and capabilities in intercultural B2B relationships
- Malik, Ashish, Ngo, Liem Viet, Kingshott, Russel P. J.
Technological turbulence, supplier market orientation, and buyer satisfaction
- Terawatanavong, Civilai, Whitwell, Gregory J., Widing, Robert E., O'Cass, Aron
Examining determinants of cross buying behaviour in retail banking
Modeling a formative measure of relationship quality and its effects: evidence from the Hong Kong retail banking industry
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